Privacy Policy

1. Who We Are

AFAFKA is an independent small business operated by Viktoriia Kukhar, a sole proprietor (FOP) registered in Ukraine.

AFAFKA designs and sells clothing and accessories for dogs through afafka.com.

This Privacy Policy applies to personal information processed through the AFAFKA website and related online services.

2. Information We Collect

The information we collect depends on how you interact with AFAFKA.

Information you provide directly

• Your name and email address.
• Account registration, login, and profile information.
• Shipping, billing, and order-related information when you make a purchase.
• Information you provide when contacting customer support.
• Newsletter and AFAFKA Club subscription information.
• Information about your dog that you choose to add to your profile, such as name, breed, size, measurements, age, approximate age, weight, gender, and photos.
• Dog photos and related information you submit when using AI-powered virtual try-on features.
• Any other information that you voluntarily provide to us.

Information collected automatically

When you visit or use the website, certain technical information may be collected automatically, such as:

• IP address.
• Browser type and version.
• Device and operating system information.
• Pages visited and actions taken on the website.
• Approximate geographic location derived from an IP address.
• Referral and traffic information.
• Cookie and similar technology information.
• Technical information used for security, fraud prevention, and website operation.

3. How We Use Your Information

We may use personal information for purposes including:

• Creating and managing your AFAFKA account.
• Maintaining your AFAFKA Club profile.
• Processing and fulfilling orders.
• Arranging shipping and delivery.
• Providing customer support.
• Sending order confirmations, password messages, account notices, and other service communications.
• Sending marketing communications where you have subscribed or where otherwise permitted by applicable law.
• Providing dog sizing, profile, personalization, and virtual try-on features.
• Improving our products, website, features, and customer experience.
• Detecting fraud, spam, abuse, unauthorized access, and other security risks.
• Maintaining website performance and reliability.
• Complying with applicable legal, accounting, tax, and regulatory obligations.

4. AFAFKA Club and Dog Profiles

If you create an AFAFKA account or join the AFAFKA Club, you may choose to create a profile for your dog.

A dog profile may contain information such as your dog’s name, breed, size, measurements, age, approximate age, weight, gender, and photos.

We use this information to provide personalized features, assist with sizing, support virtual try-on functionality, and improve your shopping experience.

Please only upload photos and information that you have the right to use and share.

6. Sign In with Google

AFAFKA may allow you to create an account or sign in using Google.

If you choose this option, Google may provide us with certain account information that you have authorized Google to share, such as your name, email address, and a provider account identifier.

We use this information to create, identify, or authenticate your AFAFKA account.

AFAFKA does not receive your Google password.

Your interaction with Google is also subject to Google’s own terms and privacy practices.

7. Orders and Payments

When you place an order, we process information necessary to complete your purchase and provide the products you requested.

This may include your name, email address, shipping address, billing information, order details, and phone number when required for payment, shipping, or delivery.

Payment information may be processed directly by third-party payment processors or financial service providers.

When a payment is handled by an external payment provider, AFAFKA does not need to receive or store your complete payment card number.

8. Order Fulfillment and Shipping

AFAFKA may use third-party fulfillment, logistics, postal, and delivery providers to prepare and deliver orders.

Some orders may be fulfilled or shipped through service providers located in the United States.

Information necessary to fulfill and deliver your order may be shared with these providers, including your name, delivery address, contact information, order details, and other information reasonably required for fulfillment and delivery.

9. Email and Marketing Communications

If you subscribe to AFAFKA emails, request a promotional offer, or join the AFAFKA Club, we may send you marketing communications such as:

• New product announcements.
• New collections and releases.
• Special offers and discounts.
• AFAFKA Club news.
• Relevant store updates and content.

You may unsubscribe from marketing emails at any time using the unsubscribe link provided in those emails.

Unsubscribing from marketing messages does not prevent us from sending necessary transactional or service-related messages, such as order confirmations, account notices, password messages, or important service information.

10. Cookies and Similar Technologies

AFAFKA may use cookies, local storage, and similar technologies to operate and improve the website.

These technologies may be used to:

• Keep users signed in.
• Remember website and account preferences.
• Maintain shopping cart functionality.
• Support checkout and account features.
• Protect the website from fraud and abuse.
• Understand website performance and usage.
• Support analytics, advertising, or marketing features where those services are enabled.

Third-party services used by AFAFKA may also use cookies or similar technologies according to their own privacy practices.

You can manage certain cookies through your browser settings and through any cookie controls that may be made available on the website.

11. Service Providers and Information Sharing

We may provide personal information to trusted service providers when reasonably necessary to operate AFAFKA and provide our services.

These providers may include:

• Website hosting and infrastructure providers.
• Payment and financial service providers.
• Order fulfillment and logistics providers.
• Postal and delivery services.
• Email and communication providers.
• Website security and fraud-prevention providers.
• Analytics and website performance providers.
• AI technology and processing providers when you choose to use AI-powered features.
• Professional advisers such as accountants, legal advisers, or consultants.

We may also disclose information when reasonably necessary to comply with applicable law, legal process, governmental requests, or to protect the rights, property, security, or safety of AFAFKA, our customers, or others.

12. Business Transfers

If AFAFKA is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

13. Sale or Sharing of Personal Information

AFAFKA does not intentionally sell personal information in exchange for money.

Some U.S. privacy laws use broader definitions of terms such as “sale,” “sharing,” or “targeted advertising.”

If AFAFKA engages in activities that fall within those definitions and applicable law requires an opt-out mechanism, we will provide the choices required by that law.

14. U.S. State Privacy Rights

Depending on the state where you live, the nature of our processing, and whether a particular privacy law applies to AFAFKA, you may have certain rights regarding your personal information.

Applicable rights may include the ability to:

• Request access to certain personal information maintained about you.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Request a copy of certain information in a portable format.
• Opt out of certain forms of sale, sharing, or targeted advertising where applicable.
• Appeal certain decisions regarding a privacy request, where required by applicable law.

Where applicable law provides these rights, AFAFKA will not unlawfully discriminate against you because you exercised them.

To submit a privacy request, contact us at info@afafka.com.

We may need to verify your identity before completing certain privacy requests.

15. California Privacy

California residents may have additional rights under California privacy laws when those laws apply to AFAFKA or to a particular processing activity.

Depending on the circumstances, these rights may include requests to know, access, correct, or delete certain personal information, as well as rights related to certain forms of sale or sharing of personal information.

California privacy requests may be sent to info@afafka.com.

16. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include retaining information as necessary to:

• Provide accounts and services.
• Process and document orders.
• Provide customer support.
• Maintain business and accounting records.
• Comply with tax and legal requirements.
• Resolve disputes.
• Prevent fraud and abuse.
• Enforce our agreements.

Retention periods may differ depending on the type of information and the purpose for which it is processed.

17. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, internet transmission, electronic communication, or data storage system can be guaranteed to be completely secure.

18. International Processing

AFAFKA operates internationally.

Personal information may be processed in countries other than the country where you live, including Ukraine and the United States, depending on the service providers involved in operating the website, processing orders, providing fulfillment and delivery, sending communications, and providing requested features.

Where applicable law requires specific protections for international transfers of personal information, we take appropriate steps consistent with those requirements.

19. Children’s Privacy

AFAFKA is intended for adults purchasing products and services for pets.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to AFAFKA, please contact us at info@afafka.com so that we can review the situation and take appropriate action.

20. Third-Party Websites and Services

The AFAFKA website may contain links to websites, applications, or services operated by third parties.

Their privacy practices are governed by their own privacy policies and terms, not this Privacy Policy.

We encourage you to review the privacy information provided by third-party services before providing personal information to them.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.

When this Privacy Policy is updated, the “Last updated” date at the top of this page will be revised.

If a change is material, we may provide additional notice where appropriate or required by applicable law.